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Privacy Policy

Privacy Policy for Sailing Tree Press

Effective Date: September 23, 2024

Sailing Tree Press (“we,” “us,” or “our”) operates the website www.sailingtreepress.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal information, please contact us at team@sailingtreepress.com.

1. Information We Collect

We collect personal data from visitors and customers of our website, which may include:

  • Personal Identification Information: Name, email address, shipping address, phone number, and other details necessary to complete transactions.
  • Financial Data: Payment information, including credit card numbers (processed through third-party payment processors, and not stored on our systems).
  • Technical Data: IP address, browser type, operating system, browsing behavior, and any device-related information when interacting with the website.
  • Usage Data: Information about how you use our Site and products.
  • Communications: Any information provided in correspondence (e.g., email communications).

2. How We Use Your Data

We use your personal data for the following purposes:

  • To process and manage purchases, orders, and transactions.
  • To provide customer service, respond to inquiries, and fulfill any other requests.
  • To improve the functionality of our website and the quality of our products.
  • To manage subscriptions to newsletters, updates, or other promotional content.
  • To comply with legal obligations or respond to lawful requests by public authorities.
  • To analyze site traffic and user activity to improve your experience.

Legal Basis for Processing: Under GDPR, our lawful basis for collecting and using your personal data includes performance of a contract (e.g., to process your orders), compliance with legal obligations, and legitimate interest in improving our services.

3. Sharing Your Information

We may share your data with:

  • Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or servicing you. These may include payment processors, shipping services, and IT hosting services.
  • Compliance with Laws: When required to comply with legal obligations or in response to valid legal processes such as a court order.
  • Business Transfers: In connection with any merger, sale of assets, or other business transfer.

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to ensure the security of personal data, including:

  • Data Storage: Personal data is stored on secure servers located in the United States, in accordance with GDPR standards for data storage and protection.
  • Encryption: Data is encrypted where necessary, including financial transactions.
  • Access Controls: Access to personal data is limited to employees, contractors, and third-party service providers who need to know that information to process it on our behalf, and who are subject to strict confidentiality obligations.

While we take reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights under GDPR

Under the General Data Protection Regulation (GDPR), users located in the European Union (EU) have the following rights concerning their personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Right to Restriction of Processing: You can request that we limit the processing of your data in specific circumstances.
  • Right to Data Portability: You have the right to request that your data be provided to you in a commonly used, machine-readable format.
  • Right to Object: You can object to the processing of your personal data based on our legitimate interests.
  • Right to Withdraw Consent: If we process your personal data based on consent, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us at team@sailingtreepress.com. We will respond to your request within one month in accordance with GDPR.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. For example, we will retain your order information for the purposes of complying with tax and accounting obligations.

7. Cookies

Our website uses cookies to track usage patterns and provide personalized content. A cookie is a small text file placed on your device. You can manage your cookie preferences in your browser settings, although disabling cookies may affect the functionality of the Site.

8. International Transfers

As we are based in the United States, your personal data will be transferred and stored outside the European Economic Area (EEA). We ensure that such data transfers comply with GDPR regulations by utilizing appropriate safeguards such as standard contractual clauses.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page and revising the “Effective Date” at the top.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

  • Email: team@sailingtreepress.com
  • Mailing Address: Sailing Tree Press, P.O. Box 130843, 1700 Aviara Parkway, Carlsbad, CA 92011, United States.